Top Problem Detection & Customer Dissatisfaction Research Firms — Greenbook
Top Problem Detection & Customer Dissatisfaction Research Firms
Top market research companies that conduct studies to determine the gap between expectations and deliverables for a product or service, especially customer dissatisfaction. Find a firm to detect problems and provide analysis of the gap between the product and its market performance.
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Compare Customer Problem Detection / Dissatisfaction Companies
_1756494777962.png&w=3840&q=75)](https://www.voxco.com/?utm_source=Greenbook&utm_medium=directory)
Voxco
Data Collection
Quantitative Research
Software & Technology
LOCATION
Montreal, Quebec, Canada
From multi-mode surveys to text analytics, Voxco is the all-in-one platform for faster, smarter, and more secure research insights.
Why choose Voxco
- Fully Integrated Software
- End-to-end customization
- Omnichannel Surveys
- Premium 24/7 Support
- Real-time visual reports
_pp1490558637792249377658838.png&w=3840&q=75)](https://www.forsta.com/?utm_source=Greenbook&utm_medium=directory)
Forsta
Data Collection
Quantitative Research
Software & Technology
LOCATION
London, United Kingdom
Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations.
Why choose Forsta
- Leaders in Market Research and experience management technology
- Decades of innovation from FocusVision, Confirmit, Decipher, and Dapresy—all under one roof.
- 8/10 Leading Market Research agencies choose Forsta
- 30+ years of experience partnering with the world’s leading market research agencies
- Research HX is AI-powered and future-ready, continuously enhanced for speed, security, and innovation.
Dialogue AI
Software & Technology
Qualitative Research
LOCATION
Los Angeles, California
Dialogue is a customer research platform that helps teams uncover needs, test ideas, and capture authentic feedback through AI-moderated interviews.
_1768848367288.png&w=3840&q=75)](https://caplena.com/?utm_source=Greenbook&utm_medium=directory)
Caplena
Data & Analytics
Software & Technology
LOCATION
Zürich, Switzerland
The most flexible feedback analytics platform. Powerful for experts, effortless for everyone.
Why choose Caplena
- Open Ends analysis
- Multi-lingual by design
- Seamless & secure data import
- AI you can control and trust
- Shareable Dashboards
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Design Science Group, LLC Usability labs, global reach, and human factors expertise—we support you anytime, anywhere, with research-driven insights. Voxco From multi-mode surveys to text analytics, Voxco is the all-in-one platform for faster, smarter, and more secure research insights. Forsta Forsta powers the most comprehensive set of research and insights, spanning CX, enterprise feedback, VoC, VoE, Qual, Quant and data visualizations. Caplena The most flexible feedback analytics platform. Powerful for experts, effortless for everyone. Dialogue AI Dialogue is a customer research platform that helps teams uncover needs, test ideas, and capture authentic feedback through AI-moderated interviews. Clootrack Software Labs Inc Clootrack is an AI-powered Voice of the Customer platform that transforms feedback into measurable growth with unsupervised, decision-ready insights. Convo AI-moderated user research platform/agency with human-in-the-loop frameworks. Voice & video interviews at scale, insights your team owns and directs. Tru Market Tru Market uses Mystery Shopping, Competitive Intelligence, and Qualitative Research to deliver in-market insights that can't be found anywhere else.