Junu Yang

CEO at Usercall

Junu is a serial entrepreneur with a background in product, design and user research. He has founded and sold multiple B2C and B2B startups that were both VC backed and bootstrapped. Earlier in his career, he helped design products used daily by millions of people through his work at global design firms such as IDEO, Frog and RGA - LinkedIn Profile

AI Won’t Replace Qual Researchers, But It Will Change Everything About the Job

Discover how AI accelerates qual interviews and analysis, why teams still need human insight, and how researcher roles will evolve next.

December 10, 2025

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Voice AI and the Future of Qual: Rethinking Depth, Speed, and Scale

Voice AI transforms qual research by capturing emotional, scalable feedback—faster than interviews, more honest than surveys, and empowering researche...

April 24, 2025

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