Convo

AI-moderated user research platform/agency with human-in-the-loop frameworks. Voice & video interviews at scale, insights your team owns and directs.

Qualitative Research

Software & Technology

Full Service

Last updated on July 10th, 2026

What is Convo?

Convo is an AI-moderated user research platform built on a human-in-the-loop approach: AI agents run the interviews and first-pass analysis at scale, while your researchers stay in control. Researchers own the study design, the direction, and the final insight. It's built to amplify your team, not replace it.

Convo runs natural, conversational interviews that adapt to each participant in real time, surfacing the reasoning, emotion, and context behind their answers while still producing quantifiable themes you get the depth of a 1:1 interview across hundreds or thousands of people at once.

Capabilities:

• AI-moderated voice and video interviews with real participants, at survey scale
• Mobile ethnographies and diary studies that capture behavior in context, over time
• Multimodal analysis across what people say, how they say it, and what they show: voice, video, and images
• Automatic clip creation, turning interviews into shareable highlight reels
• Interviews and analysis in dozens of languages
• Automatic transcription, theme and sentiment analysis, and traceable citations to what each participant actually said
• A natural-language research assistant your team uses to interrogate findings and dig into the "why"
• Import and analyze your own existing interview transcripts

Human-in-the-loop by design: researchers shape each study, guide how the AI probes, and review and validate what the analysis surfaces. Every theme traces back to real evidence and interpretation stays with the people accountable for the decision. AI carries the scale; your team keeps the judgment.

Built for product, UX, CX, and insights teams, in-house and at agencies, who need qualitative depth at survey speed and scale without giving up ownership of the insight. Convo operates from the EU (Amsterdam) and is designed to be GDPR-compliant, with enterprise-grade security. Pricing is tailored to each team.

Contact us for a demo and a quote.

Research Software and Platform Details

Solution deployment

Cloud, SaaS, Web-Based

Managed service

Pricing details

Annual subscription
One-time license
Starting at

Support

Email / Help desk
FAQs / Forum
Phone
Training
Custom
Documentation

Convo Services and Expertise

Explore market research solutions, industries, markets, and business issues covered by Convo

Research Solutions

Customer Problem Detection / Dissatisfaction
Website Usability & UX
Customer NPS Measurement
User Testing
A/B Testing Website Research

INFO
Contact
Get Convo AI
+31611111111
Amsterdam
Netherlands
Mailing address
608 Science Park
Amsterdam,
Netherlands

Key personnel
Renny Chan
Founder/CEO

Table of content
What is Convo?
Research Software and Platform Details
Services and Expertise