customer loyalty
Customer Loyalty
Beyond Churn: A Practical Guide to Learning Customer Retention Research
Discover how to learn retention research using CX, analytics, and AI tools to reduce churn and build loyalty.
Ashley Shedlock
Content Producer at Greenbook
May 12, 2026
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A Package Deal: unPACKING Why Design is Mission Critical for Brand Success
Explore how packaging design drives visibility, attention, and sales in seconds—making it one of a brand’s most powerful marketing assets.
Alex Hunt
CEO, Chief Executive Officer at Behaviorally
July 28, 2025
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Boost Your Brand in 3 Moves: The Power of Paid, Earned, and Owned Media in Digital Strategy
Mastering Paid, Earned & Owned Media is key to capturing attention. Learn how to blend strategies and track KPIs to drive impact across platforms.
Nina Pascual
Senior Insights and Analytics Business Partner at FrieslandCampina
March 26, 2025
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What is Product Market Fit and How it Impacts User Experience Design
Achieve product-market fit by prioritizing ongoing research, refining features, and keeping users at the center for a user-focused, effective design e...
Taher Batterywala
SEO and Growth Content Marketer at Ranking Bell
February 4, 2025
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Discover how brands are adopting sustainable packaging to meet rising consumer demand for eco-friendly products while maintaining sales and design sta...
Aurelie Lecarpentier
Global Head of Sustainability at Behaviorally
October 15, 2024
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5 Ways Translation Enhances Customer Experience and Drives Repeat Sales
Explore the benefits of translation for your business. Learn how translation can improve customer experience and drive repeat sales.
Catherine Schwartz
Marketing & E-commerce Specialist
October 9, 2023
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PepsiCo’s brand research on its Frito product.
Anuradha Mohan
Manager, Strategic Insights at PepsiCo Foods North America
May 23, 2022
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Brand Loyalty and the Future of Business
What is brand loyalty? What tactics do brands employ to solicit it?
Rudly Raphael
CEO/Founder at Eyes4Research
March 3, 2022
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We explore whether consumers can love brands, and, if so, how and why.
Jamin Brazil
Chairman & CEO at HubUX
March 1, 2022
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Why Customer Loyalty is More Important than Ever
Rising acquisition costs have led to brands’ customer-centric approach.
Ashley Lightfoot
Content Marketing Manager at Latana
February 21, 2022
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Brand Loyalty: The Link between Attitudes and Behaviors
Bringing attitudinal and behavioral perspectives together for predictive power.
Joel Rubinson
President at Rubinson Partners Inc
November 12, 2021
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Most Organizations Are Not Designed for Growth
How can a business structure itself effectively to drive growth?
Ken Roberts
Chief Innovation Officer at Forethought
September 16, 2021
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Why market research deserves a seat at the table
How do we get market research back around the decision-making table?
Robert Passikoff
Founder & President at Brand Keys Inc
August 27, 2021
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