# Convo

AI-moderated user research platform/agency with human-in-the-loop frameworks. Voice & video interviews at scale, insights your team owns and directs.

## Qualitative Research

### Software & Technology

### Full Service

Last updated on July 10th, 2026

## What is Convo?

Convo is an AI-moderated user research platform built on a human-in-the-loop approach: AI agents run the interviews and first-pass analysis at scale, while your researchers stay in control. Researchers own the study design, the direction, and the final insight. It's built to amplify your team, not replace it.

Convo runs natural, conversational interviews that adapt to each participant in real time, surfacing the reasoning, emotion, and context behind their answers while still producing quantifiable themes you get the depth of a 1:1 interview across hundreds or thousands of people at once.

### Capabilities:

• AI-moderated voice and video interviews with real participants, at survey scale  
• Mobile ethnographies and diary studies that capture behavior in context, over time  
• Multimodal analysis across what people say, how they say it, and what they show: voice, video, and images  
• Automatic clip creation, turning interviews into shareable highlight reels  
• Interviews and analysis in dozens of languages  
• Automatic transcription, theme and sentiment analysis, and traceable citations to what each participant actually said  
• A natural-language research assistant your team uses to interrogate findings and dig into the "why"  
• Import and analyze your own existing interview transcripts

Human-in-the-loop by design: researchers shape each study, guide how the AI probes, and review and validate what the analysis surfaces. Every theme traces back to real evidence and interpretation stays with the people accountable for the decision. AI carries the scale; your team keeps the judgment.

Built for product, UX, CX, and insights teams, in-house and at agencies, who need qualitative depth at survey speed and scale without giving up ownership of the insight. Convo operates from the EU (Amsterdam) and is designed to be GDPR-compliant, with enterprise-grade security. Pricing is tailored to each team.

Contact us for a demo and a quote.

## Research Software and Platform Details

### Solution deployment

Cloud, SaaS, Web-Based  
#### Managed service  
### Pricing details

Annual subscription  
One-time license  
Starting at  
### Support

Email / Help desk  
FAQs / Forum  
Phone  
Training  
Custom  
Documentation

## Convo Services and Expertise

Explore market research solutions, industries, markets, and business issues covered by Convo  
### Research Solutions

[Customer Problem Detection / Dissatisfaction](/content/market-research-firms/problem-detection/index.html)  
[Website Usability & UX](/content/market-research-firms/website-usability/index.html)  
[Customer NPS Measurement](/content/market-research-firms/NPS-measurement/index.html)  
[User Testing](/content/market-research-firms/user-testing/index.html)  
[A/B Testing Website Research](/content/market-research-firms/AB-testing/index.html)

INFO  
Contact  
[Get Convo AI](https://getconvo.ai/?utm_source=Greenbook&utm_medium=directory)  
+31611111111  
Amsterdam  
Netherlands  
**Mailing address**  
608 Science Park  
Amsterdam,  
Netherlands

**Key personnel**  
Renny Chan  
Founder/CEO

**Table of content**  
[What is Convo?](/content/company/Convo#about/index.html)  
[Research Software and Platform Details](/content/company/Convo#platform-details/index.html)  
[Services and Expertise](/content/company/Convo#services/index.html)