Bulbshare | United Kingdom | Greenbook
Bulbshare
Leading collaboration platform empowering brands to engage directly with customers, fostering real-time insights and authentic content creation.
Software & Technology
Why choose Us
- Real-time Insights
- Customer-Centric
- Bespoke Communities
- Global Insights Communities
- Customer Communities
What is Bulbshare?
Bulbshare from SMG brings the world’s biggest brands closer to their customers than ever before. By building always-on global consumer communities, we put customer voice at the heart of operations, enabling more successful products and services with better market fit.
Bulbshare’s global, bespoke insight communities drive 1000s of real-time responses every day in over 50 markets worldwide – allowing the organisations we work with to make more agile, reactive and customer-led decisions. From product heat mapping to virtual workshops to AI response analysis, our technology is changing the face of consumer insight and revolutionising how brands develop products. And our model for customer advocacy is re-shaping the landscape of influencer marketing.
We build customer communities anywhere in the world, from any consumer segment. And, with clients ranging from Nestlé and Unilever to eBay, Samsung, L’Oréal and Coca-Cola, we deliver daily insights that change the way the world’s biggest businesses operate.
And as part of Service Management Group (SMG), we help brands go beyond measuring interactions to designing experiences from the start - enabling smarter brand, customer, and employee experiences via Unified Experience Management® (UXM).
Product Features
Research Software and Platform Details
- Solution deployment: Cloud, SaaS, Web-Based
- Data provider: Desktop, Mobile
- Managed service Support: Email / Help desk, FAQs / Forum, Knowledge base, Live chat, Phone
- Training: Custom, Documentation, Live online, On demand, Videos
Market Research Products
BulbshareAI
BulbshareAI provides a suite of features that get to your insights up to 50 x faster, transforming how you do your job.
Learn more
Bulbshare Services and Expertise
Explore market research solutions, industries, markets, and business issues covered by Bulbshare
Business Issues
Research Services
- Insight Communities (MROC)
- Crowdsourcing & Co-creation
- Mobile Insight Communities
- Mobile Panels
- Online Research Panels
Related Services & Software
Research Solutions
- Consumer Market Research
- Brand Equity Research
- Brand Identity Research
- Brand Image Tracking
- Brand Positioning Research
- Customer Experience Benchmark Studies
- Customer Satisfaction Research
- Employee Experience & Satisfaction Research
- Product Market Research
- Product Testing
- Strategic Market Research
Industries / Sectors Serviced and Demographics Studied
- Beverages [market sector expertise]
- Foods & Nutrition [market sector expertise]
- High Technology [market sector expertise]
- Packaged Goods [market sector expertise]
- Technology [market sector expertise]
- Telecommunications [market sector expertise]
Webinars
Bulbshare from SMG: Cutting Through the Noise: Meet the Agentic Moderator Getting to the 'Why' Faster
- demo
- 20 min
- Meet the AI agent helping researchers focus on thinking, not filtering. Gone are the days spent wading through participant responses, irrelevant data, and unanswered questions. With Bulbshare’s moderation agent, researchers can get to the why faster: AI now moderates, filters, and summarises responses, conversational AI probes deeper in real time within surveys, and predictive agents guide question flow—turning hours of manual work into actionable insight in minutes.
Market Research FAQs with Expert Insights
Greenbook experts provide answers to a wide range of questions, both common and uncommon, about market research and analytics that connect to the kinds of services and expertise Bulbshare offers.