Human Resources Effectiveness Study

Presented by SIS International Research

Challenge

• SIS was hired by a large manufacturing company (“client”) to assess the potential of the company’s young professionals (both pink and white collar)
• The client needed to identify young professionals for promotion to the managerial level
• The existing tests and methods for identifying high potential managers was not successful as at least 25% of those promoted in the age group 21-33 were not performing well in the job they were promoted to

Proprietary solution

• SIS interviewed over N=300 professionals external to the firm as well as N=300 internal staff members, both equally split between pink collar and white collar
• We determined the professionals’ career aspirations and benchmarked them vis-à-vis their existing role in the company, their education and their desire to be promoted
• Subsequently, SIS contacted a third party developer who allowed us to use their new assessment test for young professionals

Result

• At our recommendation, the client brought in the test and implemented the new professional development program
• After 2 years, the success rate of promotion within the firm improved by 25%
• The client gained the retention of a higher population of young professionals
• This retention rate is still being tracked

About this project

Business issue:

Employee relations, recruitment

Market research specialties

CX Benchmark Studies Employee Experience & Satisfaction

Presented by:

SIS International Research

Data Collection

Full Service

International

SIS International Research, founded in 1984, is a leading full-service Market Research and Market Intelligence firm.